Safe & Healthy Gaming

At 1xpartners Responsible Gaming – Keep the fun, avoid the harm

Betting is entertainment — not a source of income. 1xpartners wants you to stay healthy and happy. Learn about our responsible gaming commitments and the support tools available to you.

Our 5 Core Commitments
Service available to 18+ only
Deposit & Loss Limit Settings
Self-Exclusion & Break Options
24/7 Bengali-language support & counselling
Parental Controls & Child Safety
Mental Well-BeingYour Wellbeing Comes First
Limit ControlsSet Your Own Limits
Time ManagementManage your playing time
Support, Always24/7 Support Available
Need Help Right Now?

If you feel that betting is having a negative impact on your life or someone you know, reach out to our support team today. We're always here to help. Email us: support@1xpartners.click

Get Help
Section 01
What Is Responsible Gaming and Why Does It Matter?

Responsible gaming means keeping betting a limited, controlled part of your entertainment — where you remain fully in charge of your spending, time, and emotions. 1xpartners believes online betting is only enjoyable when it doesn't come at the expense of the other things that matter: your family, your work, and your health.

Many people in Bangladesh see betting as a quick way to make money. The reality is, winning doesn't guarantee profit — and feeling compelled to keep betting after a loss is a cycle worth breaking. 1xpartners wants every member to play with a clear head and the ability to accept losses gracefully.

Remember: betting involves risk. No bet comes with a guarantee of winning. Only wager money you can afford to lose without it affecting your day-to-day life.

  • Betting Is Entertainment, Not a Source of Income
  • Never bet money you need for everyday expenses
  • Avoid betting when under the influence of alcohol or any other form of stress
  • Chasing losses by betting more is a dangerous path
  • Spend time with family and friends — don't let betting become your whole world.
Section 02
1xpartners Responsible Gaming Tools

1xpartners has developed a range of effective tools to help members keep their betting in check. All tools are completely free to use and can be activated at any time.

Where Can You Find These Tools? After logging in to your account, go to "Account Settings" or the "Responsible Gaming" menu to find all available options. You can also ask our support chat to activate any tool for you instantly.

Tool Usage Rate (among our members)
Deposit Limit Users78%
Session Time Limit Setter63%
Reality Check Activator52%
Voluntary Break Takers35%
Section 03
Minor Protection & Parental Controls

1xpartners strictly prohibits anyone under 18 from using the platform. Age is verified at registration, and government-issued ID may be requested if there is any doubt. Additionally, if a parent or guardian suspects that their child or a family member is using 1xpartners, they are welcome to contact us directly.

If there are children or teenagers in your home and you use 1xpartners, it's important to take a few precautions. Set a password on your device, use parental control software on your browser, and avoid betting in front of minors.

  • Strict age verification is in place at registration
  • Accounts are closed immediately upon a parent's request
  • Any account identified as belonging to a minor will be cancelled along with its balance.
  • Our support team will guide you on parental controls
Protection Tools

You're in Control

Responsible Gaming Tools Available at 1xpartners

Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit. Lowering your limit takes effect immediately; increasing it requires a 24-hour waiting period.

Session Time Limit

Set a maximum time limit for each gaming session. Once the time is up, the system will automatically log you out.

Loss Limit

Set a cap on how much you can lose in a single day or week. Once you hit that limit, betting will automatically stop.

Cooling-Off Period

If you need a short break, set a cooling-off period of anywhere from 1 day to 6 weeks. During this time, you won't be able to log in to your account.

Self-Exclusion

Choose self-exclusion for an extended break lasting anywhere from 6 months to 5 years. Your account cannot be reopened during this period.

Reality Check

At set intervals (e.g. every 30 minutes), you'll receive a pop-up notification showing how long you've been playing.

Warning Signs

How can you tell if betting has become a problem?

Betting addiction doesn't happen overnight — it creeps up gradually. If you notice any of the signs below, take action immediately.

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You don't have to face this alone

The 1xpartners support team can refer members struggling with betting issues to professional help. Seeking help is a sign of courage, not weakness.

Betting beyond your budget

When you start placing bets using money set aside for daily expenses, bills, or your family, that's a clear sign something has gone wrong.

Trying to chase your losses

Chasing losses — betting more to win back money you've already lost — is one of the most common signs of a gambling problem.

Hiding Things from Family or Friends

If you've started hiding the truth — or lying — to family and friends about your betting, that's a serious warning sign.

Feeling restless when not betting

If going a few hours without betting leaves you feeling uneasy, irritable, or anxious, it may be time to seek help.

Losing focus on work and family

If betting is affecting your focus at work, your studies, or your family responsibilities, this is not something to ignore.

Betting with borrowed money

Betting with borrowed money or credit is extremely dangerous — and it needs to stop now.

Check Yourself

Responsible Gaming Self-Assessment Quiz

Think honestly about the questions below. If you answer "yes" to most of them, consider seeking help.

1
Have you ever increased your bets to try to win back money you lost?
2
Has betting caused conflict with family or friends?
3
Have you ever used money meant for household or emergency expenses to place a bet?
4
Have you ever tried to stop betting but couldn't?
5
Do you feel restless or irritable when you're not betting?
6
Do you hide your betting habits or lie to your family about them?
Ways to Get Help

What Should You Do If You Think There's a Problem?

A step-by-step guide to accessing responsible gaming support

1
Acknowledge

Be honest with yourself. Acknowledging that there's a problem is always the first step.

2
Take a Break

Activate a cooling-off period or self-exclusion directly from your account.

3
Let Us Know

Reach out to 1xpartners support. We're here to help — no judgement.

4
Tell a Family Member

Talk to someone you trust. You don't have to fight this alone — let someone in.

5
Expert Support

Seek professional mental health support if you need it. It's not a sign of weakness.

FAQ

Responsible Gaming — Frequently Asked Questions

No, activating self-exclusion will not affect your balance. Once the exclusion period ends and your account is reactivated, your balance will remain intact. However, no betting, deposits, or withdrawals are permitted during the exclusion period.

Yes. Lowering your deposit limit takes effect immediately, but increasing it requires a 24-hour waiting period. This is intentional — to prevent impulsive decisions made in the heat of the moment.

Yes. If a parent or family member contacts us, we may not be able to share account details, but we can send a warning message to the member and offer appropriate support.

A Reality Check is a pop-up notification that appears at set intervals, showing how long you've been playing and your total winnings or losses. You can use this information to decide whether to take a break.
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Play Safe, Stay Happy

Join 1xpartners and play on Bangladesh's only betting platform that genuinely cares about your wellbeing. Responsible gaming isn't just a rule for us — it's a commitment.

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