Data Protection Policy

1xpartners' Privacy Policy – Your Data, Our Responsibility

How safe is your personal data with us and how it is used – it's all explained here in plain English.

Last updated: July 2026
Privacy Policy at a Glance
All data secured with SSL encryption
No data sold to third parties
You Have the Right to Delete Your Data
Transparent Information on Cookie Usage
24/7 support available for any enquiries
Section 01
Introduction & Scope

1xpartners (https://1xpartners.click) takes your privacy very seriously. This Privacy Policy explains what information we collect from you, how we use it, and the steps we take to keep it secure.

By registering with 1xpartners, using our website, or accessing any of our services, you are deemed to have accepted this Privacy Policy. Please read it carefully.

This Privacy Policy is 1xpartners' Terms & Conditionsshould be read alongside this document. Together, both documents form the complete framework governing the use of our services.

  • This policy applies to both the 1xpartners website and mobile app
  • Specially tailored for users in Bangladesh
  • International data protection standards are followed
Section 02
What data do we collect?

1xpartners collects several types of information from you. Some is provided directly by you (such as during registration), while some is collected automatically (such as website usage data).

Data typeExampleHow We Collect Data
Identity InformationName, date of birth, gender, NID numberRegistration Form
Contact InformationMobile number, email addressRegistration Form
Financial informationBKash/Nagad number, transaction historyPayment Processing
Usage dataBetting history, login times, preferred gamesAutomatic
Device InformationIP address, browser, operating systemAutomatic
Location InformationGeneral geographic location (IP-based)Automatic

We never store your full payment card number or bank password. bKash and Nagad payments are processed through secure third-party payment gateways.

Section 03
How Is Your Data Used?

1xpartners uses your information only for specific, defined purposes. We never use your data for unrelated purposes or beyond what was stated at the time of collection.

  • Account management: To create, verify, and maintain your account
  • Payment processing: To process deposits and withdrawals
  • Customer support: To address your questions and resolve any issues
  • Security: To prevent fraud and unauthorized access
  • Personalized Experience: To deliver content and offers tailored to your preferences
  • Legal obligations: To meet regulatory requirements
  • Contact: To send important notifications and promotional updates

You can unsubscribe from promotional emails or SMS at any time. However, essential account-related communications cannot be turned off.

Section 04
Data retention & duration

1xpartners retains your data only for as long as necessary. All information is kept while your account remains active. After account closure, certain data may be retained for a period of time as required by law.

  • Account data: up to 5 years after account closure
  • Financial transaction records: 7 years (legal obligation)
  • Customer support conversations: 3 years
  • Logs & device data: 1 year

Once the retention period expires, 1xpartners securely deletes your data. All deletion processes follow internationally recognised standards.

Section 05
Sharing Data with Third Parties

1xpartners does not sell your personal data or share it with any advertisers. However, limited information may be shared with trusted third parties where necessary to deliver our services.

  • Payment Processors: With bKash and Nagad to process transactions
  • Technology Partner: Contracted service providers for platform operations
  • Law Enforcement Agencies: In cases involving legal orders or investigations
  • Regulatory authority: For compliance with licensing obligations

Before sharing data with any third party, we ensure they uphold the same data protection standards we do. No contracted party may use your information for their own benefit.

Section 06
Cookies & Tracking Technologies

1xpartners uses cookies on its website. Cookies are small data files stored in your browser that help improve your experience and keep the platform running smoothly.

  • Essential Cookies: Required for login sessions and security — cannot be disabled
  • Functional Cookies: To remember your preferences (language, settings)
  • Analytics cookies: To understand and improve how the site is used
  • Marketing Cookies: To show relevant offers (you can opt out)

You can disable non-essential cookies from your browser settings. Please note that disabling certain cookies may affect the functionality of some features on the site.

Section 07
Your data rights

At 1xpartners, you have full control over your personal data. Your rights are clearly outlined below. To exercise any of them, simply contact our support team.

Right to access your data

You may request to know what data we hold about you. We will provide it within 30 business days.

Right to Rectification

If any of your information is inaccurate, you may request a correction. You can also make changes directly from your account settings.

Right to Erasure

Upon account closure, you may request deletion of your data beyond what is required by legal obligations.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be restricted.

Data portability

You may request your data in a portable format (CSV or JSON).

Right to Object

You have the right to object to marketing communications or profiling at any time.

Section 08
Child protection & age verification

1xpartners strictly prohibits its services for anyone under the age of 18. We never knowingly collect data from minors. If we have reason to believe a member is underage, we will immediately suspend their account and delete any information collected.

If you believe a child in your household is using 1xpartners, please contact our support team immediately. We will act swiftly. For more information on parental controls and protection, visit our Responsible Gaming Visit page.

Section 09
Security measures & technology

1xpartners uses the latest technologies and methods to protect your data. Our security team monitors systems around the clock, and immediate action is taken if any suspicious activity is detected.

  • SSL/TLS encryption: All data transmissions are encrypted
  • Two-factor authentication (2FA): Extra security for account login
  • Firewall & DDoS protection: Protection against cyberattacks
  • Regular Security Audits: Third-Party Expert Audits
  • Password hashing: No passwords are stored in plain text
  • Data Backup: Regular backups on secure infrastructure

Never share your password with anyone. 1xpartners will never ask for your password over the phone or by email. If you receive any suspicious communication, please notify our support team immediately.

Section 10
Privacy Policy Updates & Contact

1xpartners may update this Privacy Policy from time to time. For any significant changes, members will be notified in advance via email and platform notifications. The date of the latest update will always be displayed at the top of this page.

For any questions or concerns regarding our Privacy Policy, please get in touch with us. Our dedicated privacy team will handle your matter with care and respond within 72 hours.

Email: support@1xpartners.click  |  Website: https://1xpartners.click  |  Support: 24/7 Live Chat

Our security commitment

Why 1xpartners Leads in Protecting Your Data

Our commitment to privacy isn't just on paper — it's demonstrated in every step we take

Zero Data Sale Policy

1xpartners never sells your data to advertisers or third parties. Your data belongs to you.

International-Standard Security

International data protection standards are upheld, and regular third-party security audits are conducted.

Transparent Policy in Bengali

A privacy policy written in plain language instead of complex legal jargon — easy for everyone to understand.

User control

You may view, update, or request deletion of your personal data at any time.

24/7 privacy support

Our support team is always on hand to assist with any privacy-related queries.

Licensed operations

As we operate under an international gaming license, data protection is a legal obligation we take seriously.

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Your Data Is Safe – Join with Confidence

Your personal data is protected to the highest standard at 1xpartners. Sign up and join Bangladesh's most trusted betting platform.

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